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The E-commerce Blog

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Analytics & Data-Driven Decisions

Understanding Google Analytics: Tracking E-commerce Metrics That Matter
Isabelle Grant April 17, 2025

In today’s digital marketplace, data is essential. For e-commerce businesses, knowing website traffic, customer behavior, and sales performance is vital for growth. Google Analytics offers valuable insights into how users interact with your online store. You can use this data to optimize conversions, improve user experience, and increase revenue. Tracking the right metrics helps you Read More

Utilizing Customer Feedback to Drive Business Improvements
Fiona Blake April 2, 2025

Customer feedback is a key resource for business growth. Praise, complaints, or suggestions provide insight into customer needs and expectations. Listening and acting on this feedback helps refine products, improve service, and boost satisfaction. In a competitive market, businesses that seek and use customer feedback have a big advantage. Satisfied customers return and become advocates Read More

Using Heatmaps to Understand Customer Behavior in Your Store
Fiona Blake March 29, 2025

Understanding what your customers do on your website—where they click, how far they scroll, what they ignore—can be the key to unlocking higher conversions and better user experiences. While analytics tools provide numbers and trends, e-commerce heatmaps show you exactly how users are interacting with your site, in full colour. In this article, we’ll explore Read More

A/B Testing Strategies to Optimize Your Online Store’s Performance
Fiona Blake March 25, 2025

E-commerce success goes beyond great products. It’s about creating a smooth shopping experience that turns visitors into customers. But how can you find out what works? A/B testing, or split testing, is a strong method to improve your online store’s performance. By comparing different versions of web pages, product pages, or marketing strategies, you can Read More